Fridgey Support

Support

Get help with Fridgey, account questions, and common issues without hunting through legal pages or a bare email link.

Contact

Need help with Fridgey? Email support with a short description of the issue and we will point you in the right direction.

Best for account, app, and product questions

Use email for sign-in trouble, pantry invite issues, subscription questions, bug reports, or anything else that blocks you inside the app.

Email support
Direct contact

vladyslav@velzie.com

Usually replies within 2 business days

Common Issues

Most support requests fall into one of these buckets. Including the right context up front helps resolve them faster.

Account and sign-in

Tell us whether you signed in with Apple, Google, email code, or guest mode, and describe where the sign-in flow stopped working.

Billing and subscriptions

We can help verify account-side status, but purchases, renewals, cancellations, and refunds are ultimately managed by Apple or Google.

Shared pantry invites

If an invite link does not open correctly or a pantry does not appear after joining, include the invite context and what device you used.

Bug reports and feature issues

Describe what you expected, what happened instead, and attach screenshots if you can reproduce the problem consistently.

Billing, Privacy, and Terms

For policy details or purchase context, these pages are the fastest starting point.

For refunds, start with Apple App Store or Google Play purchase support first, then email us if you still need account-level help.

Before You Email

The more concrete your message is, the fewer back-and-forth steps it takes to fix the problem.